how it works

Once you've ordered from our store, please pick a time slot that suits you. You'll be asked to provide a payment reference number. If you arranged payment with Keena privately, please input "Private payment". You'll be asked how long of a time slot you want. Please factor in travel times and how long it will take to apply the makeup. If you're unsure about how long of a time slot you should book, please message Keena for a recommended time slot.

Once you've finished, you'll receive an email with a confirmation of your time slot.


If you are purchasing a bridal package with a trial, please make two separate bookings and use the same payment reference number.